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There are a number of ways in which the University provides secure access to information for staff and students. The security pages will help you manage your passwords and authentication methods and suggest ways in which you can keep your information safe and avoid being the victim of Internet crime.


The Raven system is the basic method to allow access to information provided by the University.

Please refer to the Password Management page when setting your Raven password.

Raven logon has been further enhanced by the addition of multi-factor authentication (MFA or 2FA).

Multi-Factor Authentication (MFA or 2FA)

This is an additional method of authenticating access to information that protects against impersonation and other forms of hacking over the Internet. When you log into Raven and MIcrosoft Office 365, you will be asked to verify your identity via a second source, such as your mobile phone. There are various ways that this can be done, for example via a text message or using the Microsoft Authenticator app.

Once you've authenticated on a device, you shouldn't need to do it again for a while. This does depend on the nature of the device and the information you are trying to access though.

Please note that if you rely on receiving a text message to authenticate, mobile phone reception in the LG lecture theatres can be poor so it may not work. The Microsoft Authenticator app get round this as it relies on WiFi which is available in these theatres.